Thanks for your help Heritage Manufacturing Inc!!! Some of the "High Dollar" gun manufacturers could learn a lot from Heritage! But I don't think I've ever had the high quality Customer Service Experience that I had with Heritage. I have bought quite a few guns in my life that were a whole lot more expensive than that $200 pistol. Instead they solved the problem promptly and without complaint! They even paid to ship the replacement cylinder to me. With the warranty on the gun being expired, they had every right to tell me "tough luck". They did just that and now the gun fires LR and Mag rounds perfectly. The lady I spoke with immediately said, "Yes! Return the defective cylinder to us and we will replace it and no charge!". I asked if they could offer any advice or tips on how I might correct the problem. I explained that I had never attempted to fire the Mag cylinder until a few day ago an was not aware there was a problem. I told them I understood that the gun, a little over two years old, was well beyond the 1 year warranty. I called Heritage and politely explained the problem I was having. The Mag cylinder was not indexing properly. I took the gun home, gave it a thorough cleaning and went back out to shoot the next day. When I attempted to fire the gun, only about half of the rounds would fire and when I tried to eject rounds I had to wiggle the cylinder to get the ejector rod to line up properly. When I loaded the Mag rounds the gun just didn't feel right. I took the rounds and the gun the next time I went out to shoot. 22 Mag rounds I had forgotten that I had. Just for fun, I bought one of their inexpensive six shooters about two years ago. Just wanted to post a quick "thank you" note here re: Heritage Manufacturing :bthumb:
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